Introduction

These terms define the conduct of business by Sealand Systems Ltd.  The terms set out here apply by default to all projects and contracts undertaken by Sealand where not explicitly modified by a written agreement.  A copy may be found on all of our invoices.

Definitions

Sealand, we or our refers to Sealand Systems Ltd. Client means the end-user of our services and not any agency or intermediary through whom the services may have been procured or negotiated.  Contract means any agreement, whether verbal or written, under which Sealand provides services to the client.

Consultancy

Sealand is primarily a consultancy and technical support company.  We will always endeavour to give the advice and support that is most advantageous to our client and not to us.  We will offer advice and support only within the competence of our consultant, who will always inform the client if he feels insufficiently informed to provide the service requested.  We are subject to the Code of Conduct of the Institution of Analysts and Programmers.

Attendance at client's site

While not bound by the rules that apply to clients' employees, we consider it not only practical but courteous to adhere to clients' usual practices, particularly with regard to office hours.  We take care to inform the client in good time of any periods when the consultant may be unavailable due to sickness, holidays or other commitments and we always give a high priority to the client's interests.  Our consultant serves the client as an employee of Sealand Systems Ltd.  For legal and taxation reasons, we have an obligation to make this clear particularly when a contract requires regular attendance at the client's site; while the usual courtesies are very much appreciated our consultant is not entitled to and should not expect any of the rights and privileges that may be enjoyed by the client's employees.

“Regular travel” to client's site

Where a contract makes regular attendance necessary at a client's site, a consideration in respect of travel costs will usually be deemed to be included in our fee.  Travel not covered by this arrangement is charged as follows:

Other travel and subsistence

Charges for travel are payable on the same terms as all our fees.  Public transport fares (includes car hire) and food and accommodation during travel on behalf of a client are charged at cost.  Private car mileage is charged at 40p per mile.  In addition the hourly rate for the contract is charged when travel is required during office hours (normally 0900 – 1800).  Outside office hours and “regular travel” times (see above), half the hourly rate is charged.  We reimburse our employees for valid out-of-pocket expenses and invoice the client at cost – our employees are never required to claim expenses directly from a client.